Supervised Access Program
What is supervised access?
Supervised access maintains contact between a child and a parent when there are concerns for the emotional or physical well-being of a child — with a trained third person present to observe the interaction and keep everyone safe.
Overview
Designed to keep contact safe
Parenting time occurs in the presence of a third person who is responsible for observing the interaction of the participants and ensuring the safety of everyone involved. Most families who participate have been ordered by the court to do so — typically based on issues of protection and safety.
Our visitation program maintains contact between a child and parent during the court process and while a parent works on identified issues. A court may also order these services when contact is being reestablished after a prolonged absence — allowing both child and parent to become reacquainted in an environment that is comfortable for the child.
How often can a parent visit?
The court's order specifies how often a parent can visit with a child. See our recommendations for supervised visits for age-appropriate visiting schedules.
Our hours
We facilitate visits from 10:00 a.m. to 7:30 p.m., Wednesday through Sunday. Respite care is by appointment. Every effort is made to accommodate agreed times; due to facility and facilitator constraints, parties may need to be open to changes, always coordinated before scheduled visits.
The value
How supervised access helps
Supervised access provides a safe setting that lets children develop or renew a healthy relationship with the visiting parent. It reduces conflict and ensures no one is hurt or unfairly blamed. It reinforces good parenting skills, gives trust time to develop, and allows continued contact during long court processes. Every ground rule — from the first intake to the final visit — is designed to support each family member and eliminate risk.
Who it serves
The benefits, for everyone
For the child
They keep a relationship with both parents and can look forward to visits without the stress of worrying about what will happen — enjoying their time in a safe, comfortable environment, never caught in the middle of their parents' conflict.
For the visiting parent
Visiting with a third party present can feel uncomfortable at first, but most parents and children adjust quickly. If there are allegations, a parent can visit without fear of new accusations because someone is present who can verify what happened.
For the custodial parent
The center arranges everything, so you have no contact before, during, or after the visit with someone you are in conflict with. Your child can safely see the other parent while you have time for yourself.
Review & planav
Flexibility matters. The focus stays on the children and their needs, and the ground rules protect everyone from the first intake meeting to the final visit.
Please stay flexible
Remember, this is about the children and their needs. It may require some sacrifices on the part of the adults — but you probably will not have any difficulty if you can truly think about it from the child's point of view.
Ready to begin supervised access?
We’ll walk you through referrals, scheduling, and what to expect — with care and zero judgment.