Registration process
How to get started, step by step
Whether you were referred by a court or attorney or are reaching out on your own, here is exactly what to expect from first contact to your first session.
Referral or self-enrollment
Services can begin with a referral from an attorney, the court, or DFS — or you can simply contact us directly. Both paths are welcome.
Intake paperwork
You complete intake forms that tell us about your family and the services ordered or requested.
Consents & authorizations
We collect the consents needed to proceed, including authorization to coordinate with the Department of Family Services where applicable.
Orientation
A brief orientation makes sure everyone understands what to expect, the guidelines for sessions, and how documentation works.
Scheduling
We coordinate neutral session times that fit your family — including evenings and weekends for many services.
Sessions
Your visits or therapeutic sessions take place in our safe, welcoming, child-centered space.
Documentation
We keep objective notes and provide court-recognized documentation to the referral source when appropriate.
Before your first visit
What to bring & know
Identification
A valid photo ID for check-in at each session.
Your paperwork
Any completed intake forms and copies of relevant orders.
Comfort items
A favorite toy or snack can help younger children settle in.
Getting started
Process FAQs
Do I need a court order to begin?
No. Many families are referred by a court, attorney, or DFS, but you may also contact us directly to arrange services.
How long does intake take?
Intake is usually quick. Once forms and required consents are complete, we move to scheduling.
Can sessions be scheduled in the evening or on weekends?
Yes. Many services offer evening and weekend availability — our Respite Care and Safe Exchange hours run 7 AM–7 PM on weekdays, with weekends by appointment.
Ready to begin?
Reach out and our team will walk you through every step — referrals, paperwork, and scheduling.