Supervised Visitation
Supervised Visitation & Safe Exchange
A safe, neutral setting where parents and children spend meaningful time together — and a calm, conflict-free way to hand off children for court-ordered parenting time.
Overview
What is Supervised Visitation & Safe Exchange?
Supervised visitation gives a parent the opportunity to spend time with their child while a trained, neutral monitor is present to keep everyone safe and to document what happens. It is often arranged through a custody order, a family-law attorney, or the Department of Family Services.
Safe exchange — sometimes called monitored exchange — allows separated parents to transfer a child for their parenting time without direct contact. Staggered arrivals and departures keep children out of the middle and reduce conflict at the most stressful moments.
Why families choose us
What this service includes
Trained neutral monitors
Present throughout every visit to keep the focus on your child and on safety.
Objective documentation
Clear, factual notes of each session, available to the court when required.
Kid-friendly spaces
Comfortable, welcoming rooms designed to put children at ease.
Conflict-free exchanges
Staggered hand-offs so parents never have to interact during transfers.
Flexible scheduling
Daytime, evening, and weekend availability to fit real family life.
Secure & confidential
A controlled environment that protects the privacy of every family.
The process
What to expect
Check-in
Parents arrive separately and check in with our staff.
Supervised time
You and your child enjoy your visit in our welcoming space.
Documentation
Our monitor records objective notes of the session.
Staggered departure
Departures are timed so parents do not cross paths.
Questions
Frequently asked Questions
Who orders supervised visitation?
It is most often arranged through a custody order or recommended by a family-law attorney, the court, or the Department of Family Services. Families may also request it on their own.
Will the monitor write a report?
Yes. We keep objective, factual notes of each visit and can provide documentation to the court or referral source when appropriate.
Can other family members attend?
Let’s find the right path for your family
Our team will help you understand referrals, scheduling, and what to expect — with care and zero judgment.
Supervised Visitation and Safe Exchange Program
At The Therapeutic Solution, we provide Supervised Visitation and Monitored Exchanges. Our facilities are “kid-friendly” and family-welcoming, so children and families will feel comfortable and safe. Our services allow children to have contact with parents they might not otherwise be able to due to conflict or legal restrictions.
We also provide Therapeutic Supervised Visitation, which is supervised by a licensed therapist. These visits are trauma-informed, child-focused, and guided by mental health professionals. Families may be referred to the Therapeutic Supervised Visitation or Monitored Exchange services by the court, CPS, family law attorneys, or voluntarily.
Supervised Visits in the Community
In addition to in-office supervised visits, we now offer Supervised Visits in the Community, allowing parents and children to reconnect in real-world environments such as:
- Parks
- Restaurants (e.g., McDonald’s)
- Libraries
- Playgrounds or other public child-friendly spaces
These visits are facilitated by trained staff to ensure safety and support throughout the visit. They are appropriate for families transitioning from in-office supervision to more natural settings, while still needing professional observation.
Benefits of Community-Based Visits
- Helps normalize the parent-child interaction in real-world scenarios
- Encourages bonding through shared experiences (e.g., playing at a park)
- Builds confidence and communication in a less structured environment
- Allows the therapist or supervisor to observe behavioral dynamics in public settings
This option is typically reserved for families showing readiness to move toward unsupervised contact but still needing oversight. Referrals for community visits are evaluated on a case-by-case basis.
How Can a Parent Visit with Their Child?
The court will typically order when and how visitation can occur. TTS follows those orders in full. Our visit availability is from 7:00 AM to 7:00 PM, weekends available by appointment only. Community-based visits may have more flexible scheduling options depending on staff availability.
Why Access Help?
Supervised access supports:
- Safer reintroduction of a parent into the child’s life
- Reduced emotional harm and conflict exposure for children
- Rebuilding relationships in a monitored environment
- An opportunity to demonstrate safe parenting
The goal is to create a safe, respectful experience for all parties, especially the child.
What Are the Benefits?
For the Child
Children maintain connection with both parents without being caught in conflict.
For the Visiting Parent
Opportunities to rebuild trust and connection in a structured setting.
For the Custodial Parent
Eliminates direct contact between parties, easing anxiety or logistical complications.
For All Parties
Encourages emotional stability, structure, and healing through respectful boundaries.
Therapy Support from FTTC to Strengthen Visits
Individual Counseling
Help parents or children process stress, grief, and big emotions around custody changes; learn coping and communication skills.
Family & Couples Therapy
Group Counseling
Skill-building groups (trauma, anxiety, anger/stress management, parenting) that support calmer, more predictable visits.
Parent-Child Interaction Therapy (PCIT)
Live coaching (ages 2–7) to grow positive interactions and reduce friction during and between visits.
Forward-Facing Trauma Therapy
Virtual Reality Therapy
Clinician-guided exposure and calming practice for anxiety around public or community-based visits.
Need therapy support to make visits smoother? Book with FTTC to add skills and stability between sessions.
Interested in Supervised or Community-Based Visitation?
If you would like to schedule a therapeutic supervised visit or a supervised visit in the community, reach out to our team today.